Press Release

RELEASE — ACHP Statement on ‘Crosswalking’ Practices in Medicare Advantage Plans


ACHP Statement on ‘Crosswalking’ Practices in Medicare Advantage Plans

Washington, D.C. (March 12, 2018) – The Alliance of Community Health Plans (ACHP) today releases a statement in response to the Wall Street Journal’s investigation into the crosswalking practices of some health insurers. The following is attributable to ACHP President and CEO Ceci Connolly:

“The Alliance of Community Health Plans (ACHP) is pleased that Congress has directed the Centers for Medicare and Medicaid Services (CMS) to do what we have long recommended: eliminate the practice of contract consolidation – or crosswalking – by providers of Medicare Advantage (MA) plans.

“In an effort to boost revenues from the federal government, insurers engaging in crosswalking distort the CMS five-star quality ratings system and fail America’s seniors who are looking to the system for transparent information about what their health plan offers.

“As we noted in our recent comments to CMS, crosswalking not only costs the Medicare program and taxpayers, but it also undermines the quality system as a whole by sending inaccurate signals to seniors when they choose plans.

“Contract consolidation has made it increasingly difficult for our community-based health plans to benchmark their performance against competitors and differentiate to seniors their sustained and superior performance.

“Quality stars and payments ought to be earned. ACHP plans have earned them, ranking among the top MA plans in the nation year after year, improving outcomes and providing a superior patient experience.”

About ACHP
The Alliance of Community Health Plans (ACHP) is a national leadership organization bringing together innovative health plans and provider groups that are among America’s best at delivering affordable, high-quality coverage and care. ACHP’s member health plans provide coverage and care for more than 19 million Americans across 30 states and the District of Columbia. These organizations focus on improving the health of the communities they serve and are on the leading edge of innovations in affordability and quality of care, including primary care redesign, payment reform, accountable health care delivery and use of information technology. To learn more, go to and follow ACHP on Twitter @_ACHP.