Reports to: Associate Director, Public Policy/Product Manager
Location: Washington, D.C.
Rate: $25-30/hour
COMPANY PROFILE
The Alliance of Community Health Plans (ACHP) represents the nation’s top-performing non-profit health organizations to improve affordability and outcomes in health care. ACHP member organizations embrace a unique partnership model in health care, bringing together health plans and providers on behalf of the patients and communities they serve. ACHP advocates on behalf of its members, highlighting tested solutions impacting communities nationwide and a proven approach that delivers better value for patients, employers and taxpayers.
ACHP is committed to diversity, inclusion and equity within our organization and the promotion of these values across the health sector. We encourage different perspectives, identities and backgrounds, regardless of job function in order to create a more resilient organization that supports a strong, equitable health industry. We foster this by encouraging openness and transparency about diversity issues and we are invested in strategies that seek to equalize opportunities within ACHP.
POSITION SUMMARY
ACHP is launching an exciting strategic data initiative with its members, positioning the association as a leader in evidence-based policymaking. This one-year fellowship offers a unique opportunity to support ACHP in creating new analytics products and insights in the health care field. This fellowship provides a solid foundation for a career in product development and health care analytics. An ideal candidate should be entrepreneurial and have a background in data science or health care analytics who is detail-oriented, organized and eager to build solutions for complex datasets. The fellow will play a key role in daily product development, requiring strong organizational skills. A one-year commitment is required, with strong potential for full-time employment upon completion.
CORE DUTIES AND RESPONSIBILITIES
Project Management (50%)
- Develop and maintain project schedules, track deadlines and ensure proper documentation of project progress.
- Assist with troubleshooting risks, opportunities and resource needs, providing proactive solutions to mitigate challenges in product development.
- Supporting work groups that consist of technical experts and executives from member companies.
Product Development Support (35%)
- Assist in developing ACHP’s Project Value products, collaborating closely with senior leaders and colleagues to ensure that deliverables meet high standards.
- Coordinate with internal stakeholders on the design, development, implementation and launch of new and existing analytic products.
- Monitor project timelines, track milestones and ensure tasks are completed on schedule.
Cross-Functional Coordination (15%)
- Coordinate and communicate across ACHP teams, departments and external consultants to streamline product development and ensure alignment with project goals.
- Act as a liaison between the Product Manager and other stakeholders to facilitate smooth workflow, address queries and ensure timely project updates.
- Work with the Market Competitiveness team to analyze publicly available and member-reported datasets (e.g., CMS enrollment, CMS Star ratings CAHPS, HOS, HEDIS) to better understand quality, competitive managed care market landscape and business impacts.
- Support ACHP’s focus on member engagement by identifying areas where analytics and data-driven approaches can enhance outcomes and efficiencies for ACHP member companies.
Other duties as assigned
PROFESSIONAL EXPERIENCE, EDUCATION AND OTHER QUALIFICATIONS
Required General Skills or Experience
- Bachelor’s degree in public health, statistics, economics, computer science or similar area of study.
- Confident and friendly verbal communication with a customer-focused mindset.
- Excellent judgment, quality assurance and critical thinking skills.
- Strong attention to detail and organizational abilities.
Required Technical Skills
- Strong quantitative abilities, including data visualization, proficiency in descriptive statistics, understanding of causative vs. associative relationships and the ability to evaluate diverse data collection methods in analytics.
- Experience with analytical, statistical, database and data visualization software, including Excel, Python, SAS, SQL and Tableau.
- Familiarity with data modeling, data structures or basic database design concepts.
Preferred Skills or Experience
- Master’s degree in Health Informatics, Data Science or Public Health with a concentration in Health Data Analytics
- Project management knowledge or PMP certification is a plus, with familiarity in managing timelines, deliverables and cross-functional collaboration
- Certification or experience in iterative product development methodologies, such as Agile or Scrum.
- Data cleaning, data transformation and working with large, complex datasets.
- Familiarity working in cloud platforms like Amazon Web Services (AWS) or Google Cloud
- Understanding of business intelligence concepts and tools, such as data warehousing, ETL processes and experience with related platforms.
- 1-2 years of relevant health care experience or quantitative analysis using data sources, including HEDIS, CAHPS and CMS Medicare Advantage Star Ratings and Enrollment Data files.
WORKING CONDITIONS
- Work is in an office environment, unless altered by CEO or Vice President of Operations
- May be occasionally required to stand, walk or reach with arms
APPLICATION PROCESS
Please submit a resume, cover letter and a link to work samples on platforms like GitHub (if available) to ACHP Human Resources at [email protected]. Please include ‘Fellow, Product Development’ followed by your first initial and last name in the subject line of your email.
ACHP does not discriminate on the basis of race, color, religion, national origin, citizenship status, sex (including pregnancy, childbirth, related medical conditions, and a woman’s right to breastfeed), disability (physical or mental), age (18 and older), genetic information, sexual orientation, gender identity or expression, matriculation, family responsibilities, personal appearance, political affiliation, marital status, veteran or military status, tobacco use, credit information or any other characteristic protected by federal, state or local law.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.