Medicare Advantage plans this year were slow to take advantage of new flexibility to offer different kinds of supplemental benefits, but some are making up for lost time heading into 2020.
Michael Bagel, the Alliance of Community Health Plan’s director of public policy said many of its members next year will offer home-delivered meals to patients after they are discharged from the hospital or transportation to and from medical appointments.
MA plans are also beefing up the old supplemental benefit standbys like hearing, dental, vision and prescription drug benefits in 2020, Bagel said. Insurers are taking their time to figure out what their Medicare members want and educating them on how to take advantage of it.
“It’s great to offer a supplemental benefit, but it doesn’t matter if the beneficiary doesn’t know what it is or how to use it,” he said.