Breakdown of Changes in Consumers’ Health Care Behavior During COVID-19

The ongoing COVID-19 public health crisis is causing an unprecedented shift in the way Americans view and access health care. A recent survey released by the Alliance of Community Health Plans and AMCP explores changes in consumers’ health care behavior as a result of COVID-19. Major findings and data points from the survey are for review and download below.

Download Data in PDF

Download Polling Data as Graphics


Consumer Behavior Resources

Topline Takeways 

Shifts in Behavior and the Future of Health Care

ACHP & AMCP Joint Press Release

Shifting Consumer Behavior Resource Page

Press Contact

All media inquiries should be directed to:

Mat Gulick
Director, Communications
Making Health Care Better

ACHP is the voice of a unique approach in health care today, one that puts the patient at the center with plans and clinical teams collaborating to improve health outcomes and reduce costs. Our advocacy focuses on providing policymakers with tested solutions, rooted in a model that is proven to deliver better value for patients, employers and taxpayers.

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