consumer experience
consumer experience
ISSUE BRIEF — Improve the FEHB Program Shopping Experience
BLOG — Top 2021 Health Insurance Industry Trends to Watch
RELEASE — ACHP Statement on the Release of the Transparency in Coverage Final Rule
RELEASE — ACHP Nonprofit Community Health Plans Again Receive Highest Customer Satisfaction Scores from J.D. Power
BLOG — Lasting Lessons on Consumerism from Health Care’s ‘Money Back Guarantee’ Experiment
Making Health Care Better
ACHP is the voice of a unique approach in health care today, one that puts the patient at the center with plans and clinical teams collaborating to improve health outcomes and reduce costs. Our advocacy focuses on providing policymakers with tested solutions, rooted in a model that is proven to deliver better value for patients, employers and taxpayers.
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