Fact Sheet

FACT SHEET — COVID-19 Shifts Consumer Health Care Behavior

This fact sheet breaks down key data points from a new national survey conducted by the Alliance of Community Health Plans and AMCP. The survey results reveal that COVID-19 has dramatically changed how consumers use traditional health care services, with many delaying in-person care and embracing virtual care.

Download Fact Sheet


Consumer Behavior Resources

Dig Deeper into the Findings

Shifts in Behavior and the Future of Health Care

ACHP & AMCP Joint Press Release

Shifting Consumer Behavior Resource Page